Dreampad product warranty
All Dreampad products are covered by a one-year limited warranty.
All Dreampad products are covered by a one-year limited warranty from the date of purchase against defects in materials or workmanship resulting from the manufacturing process.
What does the warranty cover?
The warranty covers manufacturer defects that occur during normal use within one year of the original purchase date.
What isn't covered
The warranty does not cover:
- Normal wear and tear
- Damage caused by misuse, accidents, or improper care
- Products that have been modified, altered, or repaired without authorization
Please note that any alteration or modification of a Dreampad product will voice the warranty.
Proof of purchase
A valid proof of purchase is required to make a warranty claim. This may include your order confirmation, receipt, or invoice.
How to make a warranty claim
If you believe your Dreampad product has a manufacturing defect, please contact our support team with:
- Your proof of purchase
- A description of the issue
- Photos or videos of the product, if applicable
Our team will review your claim and guide you through the steps involved.
If you have any questions or need assistance, please contact Dreampad Support.